Remote Monitoring & Management
An MSP specialises in the remote monitoring and management of IT systems for SME’s (Small and Medium size Enterprises). This means being able to proactively spot anything that might become an issue if left unchecked and dealing with it to prevent or reduce downtime.
Another important element of managing your systems is to keep on top of the patching schedule. We patch and maintain your software to ensure you’re always running the latest version of software, where possible.
Our MSP service provides a monthly report of all potential issues that were dealt with so you can see what’s been going on behind the scenes.
Backups and Disaster Recovery
Backups are a key part of our managed services offering. We help our clients set up a solid backup plan with a mix of on-site, off-site and cloud based backups. We also implement a backup cycle where we switch between live and backed up data to ensure the integrity of the backups.
Following on from backups, Disaster Recovery is another key aspect of your overall business continuity plan. If for whatever reason your business had to move location due to a disaster, a Disaster Recovery plan would be your goto place to orchestrate the change from live business to business continuity.