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What is an MSP?

An MSP, or Managed Service Provider, is a role an IT business plays when it manages the day-to-day running of a clients IT systems. Typical tasks include monitoring critical systems around the clock, taking proactive measure to reduced system downtime and providing monthly reports on the general health of the IT systems.

MSP - BDR - About

Remote Monitoring & Management

An MSP specialises in the remote monitoring and management of IT systems for SME’s (Small and Medium size Enterprises). This means being able to proactively spot anything that might become an issue if left unchecked and dealing with it to prevent or reduce downtime. 

Another important element of managing your systems is to keep on top of the patching schedule. We patch and maintain your software to ensure you’re always running the latest version of software, where possible.

Our MSP service provides a monthly report of all potential issues that were dealt with so you can see what’s been going on behind the scenes.

Backups and Disaster Recovery

Backups are a key part of our managed services offering. We help our clients set up a solid backup plan with a mix of on-site, off-site and cloud based backups. We also implement a backup cycle where we switch between live and backed up data to ensure the integrity of the backups.

Following on from backups, Disaster Recovery is another key aspect of your overall business continuity plan. If for whatever reason your business had to move location due to a disaster, a Disaster Recovery plan would be your goto place to orchestrate the change from live business to business continuity.

Benefits of using Sahota IT

  • Flexible pricing plans
  • Unlimited support (depending on contract)
  • Certified engineers working on your systems
  • Detailed reporting

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